Question 1

Preparing for your Event

Accepted Answer

For Teepee rentals, please clear the room you want your Glampsite in prior to our arrival. Our team is not responsible to help move furniture to clear the space for your event rental. Please note that our Glampsite tents are about three feet wide and house a twin sized air mattress in them. 
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For best safety practices, we ask that you ensure direct supervision to any child under the age of 10 if they will be in the Glampsite space during set up. Based on many set ups, we find that the Glampsites are best when the final product is a surprise!

We adore our furry friends! We ask that you ensure they are not in the Glampsite space during set up or pick up, this is for their safety as we move things around, and for an efficient party set up. Please ensure that the party space is clear of pet hair prior to our arrival!

For Jewelry event, please specify ahead of time if you will need a table and chairs for us to work at. Also that the available space is near an outlet.

Question 2

Deposit and Cancellation Policy

Accepted Answer

Deposits:

Jewelry Party- $25
Teepee Rental- $100

Your party deposit fee is non-refundable. If in the unforeseen case of an emergency, we must cancel your party date, you will receive a refund of your $100 deposit in addition to any amount already paid toward your party balance. This is the only circumstance in which the deposit is refunded and we will provide notification in the unlikely circumstance that this occurs. 
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Your party date is not confirmed until the $100 deposit is made. 
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Once the deposit is paid, be mindful that your remaining party balance must be paid in full no less than 7 days prior to your party date. If it is not paid by this time, your party may be subject to cancellation without a refund on any amount paid toward the party, including the initial $100 deposit. We will follow up with you closer to the party date if we have not received payment yet!
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If one of your party guests cancels within the 24 hours prior to your party set up, please be aware that we do not offer refunds per guest tents for our Glampsites. Our set up time is 10 am, unless another time has been communicated and agreed upon with a client. 
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Please use our cancellation policy as a measure to ensure notification to us of any party changes or cancellations as soon as you are able. We understand that life happens, and are always happy to reschedule your party to another date based on our availability calendar at that time. As a small business, we work hard to sanitize, wash, and disinfect all linens and party inventory, then carefully storing and loading it to be delivered in excellent condition to every client. This is in addition to ensuring we are aptly prepared with the inventory for your chosen theme.

Question 3

Liability

Accepted Answer

Once our rentals and party supples are set up, we accept no liability for any accidents, personal injuries or loss of property. Please read over our safety guidelines below to understand any risks associated with our party rentals and ensure that every glamper has a safe experience.

Question 4

Safety Policy

Accepted Answer

Upon arrival and set up, we do ask that there is direct adult supervision to children under the age of 10 if they will be in the room during setup. This is to keep everyone safe as things are moving around! We also ask that you please ensure there any furry friends are not in the party space during set up or pick up. 
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We use inflatable air mattresses as beds. The United States Consumer Product Safety Commission advises adults to never let a child under the age of 15 months on inflatable air mattresses as doing so poses a risk of suffocation to the infant. Please ensure no children under the age of 15 months are sleeping on the glamping air mattresses.

We kindly request that you ask guests to refrain from jumping on the Glampsite beds. This "rule" is in place to minimize the risk for injury and leave little room for inventory damage to occur!

Question 5

Payment Methods

Accepted Answer

We currently accept Venmo or credit card for payment.

Venmo: @kelsie-freitag

LXK | Permanent Jewelry & Party Rentals